According to the New York Times, many countries aren’t sending letters to the United States after the Trump administration ended low-value duty exemptions for imports.
The lack of clarity around the new rule has led over 25 countries to stop sending any packages or letters to the United States through the postal service, per USA Today.
Those who wish to mail items from countries that don’t accept U.S.-bound letters may have to pay extra for private couriers.
In a follow-up video, the TikToker says she was able to finally send her letters by going to a third post office location and waiting in line, rather than using the machines.
