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USPS OIG – The Path Forward for the Postal Service Loyalty Program

Postal News September 15, 2023

The Postal Service has opportunities to improve the management of its future loyalty program. For its previous program, management did not set targets to measure key performance objectives, such as customer retention, attrition, or annual revenues.

OIG reports on Sorting & Delivery Centers

Postal News September 15, 2023

The OIG’s long-awaited report on Sorting & Delivery Centers was published earlier this week. Unfortunately, it was hardly worth the wait.

New, consolidated USPS facilities are operating smoothly, but not yet delivering on improved working conditions

Postal News September 15, 2023

The Postal Service opened its new facilities before bathrooms and break rooms were built.

USPS OIG – The Path Forward for the Postal Service Loyalty Program

Postal News September 15, 2023

The Postal Service has opportunities to improve the management of its future loyalty program. For its previous program, management did not set targets to measure key performance objectives, such as customer retention, attrition, or annual revenues.

OIG reports on Sorting & Delivery Centers

Postal News September 15, 2023

The OIG’s long-awaited report on Sorting & Delivery Centers was published earlier this week. Unfortunately, it was hardly worth the wait.

New, consolidated USPS facilities are operating smoothly, but not yet delivering on improved working conditions

Postal News September 15, 2023

The Postal Service opened its new facilities before bathrooms and break rooms were built.

Angry man lay in wait for postman before attack that sent him to hospital, MN cops say

Postal News September 14, 2023

Court records say on Oct. 26, 2018, the mail carrier was crossing a road in St. Paul when Blocker approached the intersection “at speed,” having to brake to avoid hitting the mail carrier. The mail carrier then yelled at Blocker that he was supposed to yield.

Home video catches Baton Rouge mail carrier ramming car into garbage can multiple times

Postal News September 14, 2023

Surveillance video from outside a Baton Rouge home caught a postal worker apparently hitting a garbage can and driving off, but the homeowner claims isn’t the first time this has happened.

Angry man lay in wait for postman before attack that sent him to hospital, MN cops say

Postal News September 14, 2023

Court records say on Oct. 26, 2018, the mail carrier was crossing a road in St. Paul when Blocker approached the intersection “at speed,” having to brake to avoid hitting the mail carrier. The mail carrier then yelled at Blocker that he was supposed to yield.

Home video catches Baton Rouge mail carrier ramming car into garbage can multiple times

Postal News September 14, 2023

Surveillance video from outside a Baton Rouge home caught a postal worker apparently hitting a garbage can and driving off, but the homeowner claims isn’t the first time this has happened.

USPS OIG – Review of USPS Sorting and Delivery Centers in FY23 Q1 and Q2

Postal News September 13, 2023

Overall, we found the seven locations operated as designed and experienced several successes during opening operations. However, we found the Postal Service has opportunities to improve communication with external stakeholders prior to opening S&DCs.

Michigan court upholds sentence for man who killed retired Ann Arbor postal worker

Postal News September 13, 2023

ANN ARBOR, MI -- A Michigan court has upheld the sentence of a man convicted of killing a retired Ann Arbor postal worker in 2019.

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