The Parcel Select billing determinant calculations and process were generally accurate and complete. However, we identified a calculation error and an opportunity to improve the Parcel Select billing determinant standard operating procedures (SOPs).
However, with six organizations bearing the term “postal” in their name, it’s hard to avoid confusion about who does what. Let’s take a Venn-type look at all these entities.
USPS reported "an increase in high volume mail theft incidents from mail receptacles, including blue collection boxes: 38,500 in FY22 and more than 25,000 in the first half of FY23". The USPS has taken action to upgrade the blue collection boxes with a superior locking system.
However, with six organizations bearing the term “postal” in their name, it’s hard to avoid confusion about who does what. Let’s take a Venn-type look at all these entities.
USPS reported "an increase in high volume mail theft incidents from mail receptacles, including blue collection boxes: 38,500 in FY22 and more than 25,000 in the first half of FY23". The USPS has taken action to upgrade the blue collection boxes with a superior locking system.
The Postal Service has opportunities to improve the management of its future loyalty program. For its previous program, management did not set targets to measure key performance objectives, such as customer retention, attrition, or annual revenues.