Congressman Moylan has sent letters to U.S. Postmaster General David Steiner and VA Pacific Islands Director Thandi Brooks urging immediate action to address alarming delays in the delivery of veterans’ prescriptions and other essential mail to Guam.
In recent weeks, Congressman Moylan’s office has received a growing number of reports from veterans and residents experiencing prolonged delay, with some medications taking up to six to eight weeks or longer to arrive. These delays have raised serious concerns about the reliability of critical postal services to the island.
“When a veteran has to wait six or eight weeks for essential medication, or when a family pays extra for shipping and their package still doesn’t arrive, that tells us something in the system is broken,” said Congressman Moylan. “I’m committed to working alongside USPS and VA leadership to ensure that we look into repairing the system so that it works for veterans and civilians alike.”
In his letter to the Postmaster General, Moylan asked USPS to clarify whether parcels under one pound (which includes most VA prescriptions) are being routed by ground service rather than air, and whether alternatives to the Oakland, California hub are being explored to reduce bottlenecks. He also pressed for solutions to ensure that customers paying higher shipping rates are receiving the service they have paid for.
In a parallel letter to VA Director Brooks, Moylan called for closer coordination between VA and DoD facilities, including exploring a Memorandum of Understanding with Naval Hospital Guam, to safeguard timely pharmacy access for veterans.
“This is about building solutions, not pointing fingers,” Moylan added. “The Postmaster General and VA leadership know Guam’s challenges. What we need now from USPS and the VA are concrete steps to resolve these delays so veterans and families can count on timely service.”
From advocating for a VA Regional Office to tackling postal delays, the Congressman has made it clear that strengthening federal services for Guam is a top priority. He pledged to keep pushing for solutions until veterans, families, and businesses on Guam can depend on seamless and timely service. Moylan emphasized that this effort will not stop with letters. He is actively working to secure meetings with USPS and VA leadership to press for answers and timelines on corrective action.
