WASHINGTON – Sen. Chuck Grassley (R-Iowa) wrote to the United States Postal Service (USPS) about concerns the institution is not fulfilling its service mission and sustaining financial self-sufficiency through its policies. Iowans from across the state have contacted Grassley’s office this year to share their challenges with the mail, prompting Grassley to take action. New Postmaster General David Steiner is anticipated to formally join USPS in July.
“I often hear from postal customers that they are facing issues with sending and receiving their mail in a timely and reliable manner. In addition, businesses that utilize the postal service for the delivery of market dominant products are facing postage rate price hikes that are impacting business operations and causing companies to decrease mailing volume,” Grassley wrote.
Specifically, Iowans have reported issues with bills and checks not being delivered on time, missing mail and increased delays in mail pickup. Businesses reported challenges maintaining mail volumes given dramatic rate increases of more than 50% and poor handling of packages.
“Delivering to every corner of the United States is no small feat, and I applaud the dedicated postal workers that serve their communities daily and USPS for the successes of decreasing its projected losses. That said, USPS must not let the quality of its service decline as reforms to achieve stronger financial footing are considered and implemented,” Grassley continued.
Grassley noted that, in addition to quality service, USPS must focus on long-term viability to continue serving the American people for another 250 years and beyond. He is encouraging the agency to take an innovative approach to rightsize the institution, as well as support flexibility when reforms are not working.
Background:
Unlike regular federal agencies, USPS does not receive congressionally appropriated funding. Instead, it’s self-financed with revenue from postage, packages and shipping. For many years, USPS has faced a significant decline in first-class mail volume and has operated with revenue losses.
Previous administrations, lawmakers and government watchdogs have recommended reforms to strengthen the Postal Service’s ability to modernize its operations, uphold commitments to its workforce and maintain its fundamental mission of universal service.
Text of the letter can be found HERE
