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Congress Urges Postmaster General DeJoy to Replace Neighborhood Cluster Boxes and Address Harmful Shifts in USPS Policy

WASHINGTON — Today, Congressman Joaquin Castro (D-TX-20) led four of his colleagues – Suzanne Bonamici (D-OR-01), Doris Matsui (D-CA-07), Greg Casar (D-TX-35), and James Moylan (R-Guam) in a letter to U.S. Postmaster General Louis DeJoy expressing bipartisan concerns about recent changes to USPS policy that have damaged public faith in the reliability of the service.

“For over a year, thousands of our constituents have not had functional mailboxes after USPS suddenly abandoned a longstanding practice of maintaining and replacing their community cluster boxes used for centralized mail delivery. Our offices have received many requests for assistance from constituents who are no longer able to count on USPS for reliable mail delivery. Many of our constituents – including seniors and people with disabilities – must now make inconvenient and lengthy trips to retrieve essential mail such as Social Security checks and medications from their local post office… The USPS cannot reasonably expect residents to suddenly bear the cost of maintaining cluster boxes. This shift in responsibility is not only poor practice but also poor governance. We urge you to work with the listed neighborhoods to install new and reliable cluster boxes,” the members wrote.

The letter references more than a dozen San Antonio neighborhoods that grappled with ongoing challenges related to USPS cluster box policy, including:

  • Oakmont Downs- Stable Knoll Dr., San Antonio, Texas 78249
  • Hunter’s Chase II- Hunting Arrow St., San Antonio, Texas 78253
  • Parkwood- Hamlen Park Dr., San Antonio, Texas 78254
  • The Mirabella Apartment Homes- Bandera Rd., San Antonio, Texas 78228
  • Villages of Westcreek- White Cross St., San Antonio, Texas 78221
  • Levy Townhomes- Betty Levy St., San Antonio, Texas 78227
  • Northpark West- Park Vista Dr., San Antonio, Texas 78250
  • Great Northwest- Timber Place St., San Antonio, Texas 78250
  • Northwest Crossing- Sidbury Circle St., San Antonio, Texas 78250
  • Woller Creek- Woller Creek St., San Antonio, Texas 78249
  • Westover Elms- Talavera Trail St., San Antonio, Texas 78251
  • Hunters Chase- Woller Valley St., San Antonio, Texas 78249
  • Villas at Northwest Crossing- Still Forest St., San Antonio, Texas 78250
  • Meadows at the Reserve- Weston St., San Antonio, Texas 78251
  • Eagles Bluff- Eagle Ledge St., San Antonio, Texas 78249
  • Springs Vistas- Tiger Grove St., San Antonio, Texas 78251

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