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USPS OIG – Florida 1 District: Delivery Operations

During the week of April 1, 2024, we performed a self-initiated audit at the Tallahassee Processing and Distribution Facility (P&DF) and three delivery units serviced by the P&DF. The delivery units included the Lake Jackson, Leon, and Westside Stations located in Tallahassee, FL.

We issued individual reports for the three delivery units and the P&DF. We issued another report summarizing the results of our audits at all three delivery units with specific recommendations for management to address.

We identified deficiencies in all five areas we reviewed affecting mail delivery and property conditions at the three delivery units. We also identified issues related to the sortation of packages for dispatch to the P&DF.

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