The Postal Service wants managers to remember the organization provides round-the-clock sign language interpreting accommodations for employees who are deaf or hard of hearing.
Formats include video remote interpreting, or VRI, which uses video conferencing equipment, and video relay services, or VRS, a telecommunications relay service using videophone technology.
Management Instruction EL-670-2021-4, Providing Communication Accommodation to Employees and Applicants Who Are Deaf or Hard of Hearing, has more information.
Employees can also find more information in the Disabilities and Reasonable Accommodations section of the MyHR website.
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